How to Build Trust with Your Young Clients: A Barber’s Guide to Stress-Free Kids’ Haircuts
Robb Hanlon
Building trust with your youngest clients is key to creating a smooth, enjoyable haircut experience—for both the child and their parents. Kids’ haircuts can often feel like a challenge, but with the right techniques and mindset, you can turn a potentially stressful situation into a memorable and fun visit. Whether you’re working with first-time clients or regulars, these strategies will help you win over even the most hesitant kids in your chair.
1. Start Them Young
The earlier kids are introduced to haircuts, the easier it is to build trust and familiarity. Encourage parents to bring their children in for their first haircut as toddlers, between 12-18 months. This helps kids associate the experience with fun and comfort right from the start. Early visits also give you, as the barber, a chance to create a positive impression that can last a lifetime!
2. Use the Imagination Booster Seat and Fun Props
The Imagination Booster Seat is a game-changer for kids. It makes them feel grown-up while ensuring they’re seated comfortably and safely at the right height, with an angled tabletop to support tablets coloring books, and other toys to serve as a distraction. Pair the seat with a fun, kid-friendly hair cape designed to keep itchy hair off of them—like the Fire Chief Hair Cape— to transform the haircut into an exciting experience, while ensuring they are comfortable and having fun!
3. Build a Friendly Rapport
Kids respond well to warm, genuine interactions. Greet them with a smile and make an effort to connect on their level. Ask about their favorite cartoons, superheroes, or toys. For younger children, simple questions like, “What’s your favorite color?” or “Who’s your favorite superhero?” can break the ice. This kind of friendly rapport helps kids feel understood and valued, reducing any initial anxiety while building a relationship with them.
4. Make High Fives Your Best Friend
All kids love high-fives! Celebrating small wins with high fives can go a long way in building trust. Whether they’ve just hopped into the booster seat or sat still for the haircut, giving a high five makes them feel accomplished, reinforces positive behavior, and builds a positive relationship between you and your kid client.
5. Take It Slow and Stay Patient
Patience is key when working with kids. Explain what you’re doing in simple, reassuring terms. For example, instead of saying, “I’m going to use the clippers,” say, “I’m going to use my magic buzzer—it tickles a little, but it’s fun!” This helps kids feel safe and involved in the process.
Building trust with your young clients is about more than just cutting hair—it’s about creating an experience that feels special, safe, and even fun. From using the Imagination Booster Seat and Fire Chief Hair Cape to giving high fives and taking a patient, playful approach, these small efforts can make a big difference. Over time, these positive interactions will help you build a reputation as the go-to barber for kids’ haircuts!